Leave no Room for Doubt

Ensure that your Customers Choose you ! In this tech-age, our members are increasingly choosing the most convenient way to plan their hospitalization; through our revolutionary eCashless service on the MediBuddy portal and app, where your customers are able to get a provisional pre-authorization even before stepping into your hospital. And on this platform, they […]

Track your Claims with the Click of a Button

If you have recently undergone hospitalization at a non-network hospital and are covered under a group/individual health insurance policy, you must have raised a reimbursement claim for your hospitalization expenses. Tracking claims in the traditional way can be extremely exasperating as you might have to spend significant time and effort calling up your contact centre […]

10 Reasons why Medi Assist is India’s Largest TPA

Medi Assist is India’s largest TPA, committed to delivering informed healthcare decisions to a billion lives, connected by our technology, partnerships and human touch. Through our strong portfolio of group companies, we make a rich continuum of healthcare services available on our award winning platform, MediBuddy. Along with offering health benefits administration services such as […]

4 Things You Must Know about Stent Pricing

Through some of our previous blogs, we have shared with you the announcement made by the National Pharmaceutical Pricing Authority (NPPA) on the reduction of stent prices by up to 85%, which is effective from 14th February 2017. This is a welcome move, which has helped in reducing the financial impact of hospitalization on the families […]

Introducing an Exclusive Portal for Brokers!

A health insurance broker is a crucial stakeholder in the healthcare ecosystem. At Medi Assist, brokers are our partners who ensure that the Medi Assist advantage reaches our corporate customers. We are delighted to share that we now have a dedicated MediBuddy portal for our broker partners, with an aim to make their life simpler, empowering […]

MediBuddy, your very own Health Buddy!

Are you still using the old, tedious methods to manage your health insurance benefits? Thousands of people across the country are enjoying the comfort and convenience of MediBuddy; it is time YOU switched too! The MediBuddy app, is a powerful self-help tool that not only helps you manage your health insurance benefits, but also helps […]

Leveraging technology for planned hospitalization through eCashless

Today, anything from booking a flight, to ordering your favourite meal or a family vacation can be achieved with just a couple of taps on your smartphone. Technology has significantly redefined consumer experience, and the time is ripe to leverage technology to enable the same experience within the health benefits industry. India’s healthcare insurance segment […]

Delighting our Customers, Always!

It surely is the best feeling when you get that little extra that adds value to you, especially when it comes to you at no extra cost! We understand our customers and stakeholders, and are constantly on the look-out for ways and means to delight them every step of the way. This is why we […]

Your Doctor is Just a Call Away!

When you are pressed for time, visiting a doctor can seem impossible. But with Online Consultation, you can get in touch with a specialist over a call, at your preferred date and time, from anywhere! Don’t ignore your ailment anymore! Just follow these simple steps: Log onto infiniti.medibuddy.in with your credentials. Click the ‘Online Consultation’ […]

Raman’s eCashless enlightenment!

“These laddus are the best that I have had in a long time!” remarked Dhiren, through a mouthful of the delicious sweet treat. Raman had been blessed with a baby girl, and had brought a truckload of sweets to distribute at his office. After all the buzz of congratulatory messages dimmed down, Raman headed to the […]

Fast-track your Reimbursement Claim

When it comes to reimbursement claims, an endless wait-time for settlement almost comes as a given!  Several challenges may be involved in the processing of claims, which often require additional details and documents on the treatment in question. Multiple back and forth with couriers can add to the hassle and to top it all, the […]

Buraa na Maano, Holi Hai!

Holi, the festival of colours, brings back so many fond memories of our childhood. Remember how our mothers would warn us about safeguarding our eyes? And staying away from those troublesome boys who would smear everyone with those oh-so-difficult-to-remove silver and gold colours? The kids would have heated debates on which colour should be added […]

2016 – A Rewarding Year!

2016 has been a great year for MediBuddy, our technology platform that binds the entire health benefits ecosystem together. We received encouraging reviews from our members and recognition from various quarters of the industry, including the following: CIO 100 Information Mastermind award SKOCH Silver Award for Cloud, Mobility and Apps SKOCH Order of Merit Award for Innovation CIO […]

Benefit from Cost Reduction in Stents: Move away from Open Billing towards Package Pricing

In the light of recent notification by National Pharmaceutical Pricing Authority (NPPA) on the reduction of cost of cardiac stents,here is an article on how Medi Assist members can benefit from this notification. The article also touches upon how Medi Assist members can insulate themselves from potential variation in cost of procedure by opting for […]

How MediBuddy turned Rajni into a Celebrity!

Rajni had been noticing that her boss, Jagdish, had seemed preoccupied the past couple of weeks. He was missing important deadlines, and was generally keeping aloof. Not one to meddle in others’ business, Rajni kept out of his way but the sudden change in her boss’s demeanor concerned her. As Jagdish approached her cubicle that […]

The Heart of the Matter

In our previous blog, we shared the announcement made by the National Pharmaceutical Pricing Authority (NPPA) on the reduction of stent prices by up to 85%, reducing the financial impact of hospitalization on the families of patients undergoing an angioplasty surgery. Here is a follow up Recent news articles seem to suggest that hospitals and […]

How Managed Care helps Optimize Medical Spend

Prashant Jhaveri, Chief Business Officer, Medi Assist  recently wrote an article for the Silicon India in which he discussed about the concept of Managed Care Organisation (MCO) and its importance in the Indian Healthcare Ecosystem. He also discussed about the various techniques deployed by MCOs to promote informed decision making and reduce overall cost of care […]

Budget should enhance limits available under Section 80D

Prashant Jhaveri, Chief Business Officer, Medi Assist, shared his thoughts on the various reforms to be considered with regard to the Health Benefits industry in the upcoming 2017-’18 budget. Scroll down to read the complete article, or click here. The Union Budget will be a crucial one in the light of reform initiatives undertaken by the […]

Welcome to The New and Improved MediBuddy+ v3.3

As our health service provider partners, you have been using the MediBuddy+ portal for hassle-free claims management processes. We have some good news for you! We have made your MediBuddy+ portal even better! The MediBuddy+ v3.3 has the following notable features: • Finance Reconciliation One of the pain points for you has been offline reconciliation. […]

Go Hassle-free This New Year with eCashless

With the New Year here, most of us already have new health-related goals. Achieving these goals require a few lifestyle changes. It requires that we shed a few old habits and pick up a few new and positive ones. Why not begin with changing the way you plan your hospitalization? Planning inpatient admission has gone […]

Medi Assist Gives a Boost to Cashless Hospitalization Through eCashless

CIO Review, one of the country’s leading technology magazines, recently covered the eCashless service from Medi Assist. The magazine talks about how the service available on the MediBuddy app helps our members plan their hospitalization and get a provisional preauthorization for their cashless hospital admission. Here is what CIO Review had to publish about eCashless: […]

Medi Assist Wins SKOCH Award 2016

We’re so excited! Medi Assist is proud to be the recipient of the prestigious SKOCH Award, the highest independent honour in India, in the following categories: –          Silver Award for Cloud, Mobility and Apps –          Order of Merit Award for Innovation This has been made possible by MediBuddy, our revolutionary technology platform that allows Medi […]

Making Affordable Healthcare A Reality in Tamil Nadu

Nothing can be more fulfilling for us, both an institution as well as individuals, than contributing towards nation-building. Medi Assist takes great pride in partnering with Central and State Governments to administer medical benefits under a range of welfare programs for the citizens of India. The following blog series gives you a brief insight of […]

Opt for a Speedy Reimbursement with Medi Assist

You are just about to be discharged from a recent hospitalization at a non-network hospital and you now plan to raise a reimbursement claim for your hospital expenses. However, claiming a medical reimbursement for hospitalization may not be a straightforward task as there may be challenges involved in processing your claims. For example, there may […]

MediBuddy App: Your World of Healthcare in Your Pocket

As a Medi Assist member, you already enjoy a host of benefits related to your health insurance and wellness on the MediBuddy portal – access to a wide range of network hospitals, hassle-free cashless hospitalization, seamless claims reimbursement submissions, online health records, an option to order medicines, access to comprehensive health check packages, and more. […]

Ordering Medicines Made Simple with MediBuddy

Falling sick or encountering a medical condition which requires treatment is a regular part of life. And with treatment comes prescription medicines which you tend to buy from a nearby medical store. But there may be a possibility that the medical store may have run out of the drugs. There is also no guarantee that […]

Medi Assist Forays Into Outpatient Healthcare Delivery With MediBuddy Infiniti

In an interaction with the media persons in Bangalore, Prashant Jhaveri, Chief Business Officer and Satish Gidugu, COO, Medi Assist spoke about the new offering from the organization, MediBuddy Infiniti. This is what Satish had to share: “What differentiates MediBuddy Infiniti in the market is our curated network of hospitals, clinics, and diagnostic centres. On […]

MediBuddy Gets Featured On Times of India

Medi Assist’s tech-based self-help tool, MediBuddy, has gained significant recognition in recent times. The Times of India, after a recent interview with Prashant Jhaveri, Head Products and Strategy, Medi Assist, ran an article today on health tech startups in which MediBuddy has a significant mention. You can read the complete article here.    


MediBuddy Infiniti Is Now Live!

MediBuddy∞, India’s first Curated Cashless Network for Outpatient Services is now live! You can now select and book your outpatient services such as health check packages and doctor consultations from a range of trusted health service providers brought together on one comprehensive platform. You can also order medicines that will be delivered to your doorstep […]

Know Your Claim Status, Anytime and Anywhere

Inpatient hospitalization is the time when you are likely to opt for a cashless or reimbursement claim. In either case, tracking your claim becomes extremely important. For example, knowing whether your cashless request has been approved helps you in being prepared for your out-of-pocket expenses. However, tracking claims in traditional ways can be time-consuming as […]

Tech and Touch Redefine the Future of Healthcare

In a recent interview with IIFL, Prashant Jhaveri, Head Products and Strategy, Medi Assist, spoke about how the future of healthcare is being redefined with the use of technology and the role of Medi Assist in making this possible. Here is an excerpt on what he had to share. “Our award-winning technology platform, MediBuddy, provides a […]

Medi Assist E-card: Your Online Identity Card

Getting hospitalized? Or any of your dependents getting admitted to the hospital? Then carrying a Medi Assist e-card is absolutely mandatory. It identifies that you and your dependents are insured under a health insurance policy and Medi Assist has been assigned as your third party administrator (TPA). But carrying a physical card has its limitations. […]

Maintaining Your Health Records Made Easy With MediBuddy

You know that maintaining your health records such as doctor’s prescriptions, health screen reports, scans and test reports, and hospital discharge summaries is extremely important for your future reference. So, you put all your records in a file and put it away in a safe place. But there are several drawbacks associated with this. One drawback […]

Medi Assist Wins CIO100 2016 Award

Medi Assist is the proud recipient of CIO100 award for the year 2016, often referred to as the ‘Oscar of the IT industry’ under the category ‘Information Mastermind’. This is recognition of MediBuddy as a revolutionary technology platform that revolutionizes the health insurance industry. The award was received by Himanshu Rastogi, CIO – Medi Assist. […]

Medi Assist Gets Listed On CIO Review India

Medi Assist Group has got listed on CIO Review India as one of the top ‘20 most promising medical technology solution providers 2016′ – an excellent validation of our technology platform, MediBuddy. The September issue of the magazine carries a detailed article on how MediBuddy platform caters to our customers as well as various stakeholders. […]

Your Health Buddy Just Got A Make-over!

Your very own MediBuddy app, that lets you manage your health benefits and wellness with ease, now has a new and upgraded version available on the Google Play Store! Apart from an enhanced look and feel, you will now enjoy a host of additional features such as: Notifications on your phone – which keeps you […]

Blending Tech, Touch & Intelligence to Deliver on All Fronts of Healthcare

Prashant Jhaveri, Head, Products and Strategy, Medi Assist Healthcare Services recently wrote an article for the Business World magazine in which he discussed how TPAs are transforming from being just organizations that process  laims, into partners who help organizations solve for all realms of healthcare. He also discussed how organizations can choose a TPA partner […]

Leave No Room for Doubt… Ensure That Your Customers Choose You!

In this tech-age, our members are increasingly choosing the most convenient way to plan their hospitalization; through our revolutionary eCashless service on the MediBuddy portal and app, where your customers are able to get a provisional pre-authorization even before stepping into your hospital. And on this platform, they get the flexibility to pick their network […]


Your Profile gives You the Power to be Discovered

Now that you are familiar with the versatility of MediBuddy+, the next step is to leverage the unique features of MediBuddy+ to increase your discoverability among potential customers. The profile that you create on MediBuddy+ is almost like a ‘feeder’ to the platform where 14 million Medi Assist members and your potential customers are converging […]


We have some Good News!

MediBuddy+ has now morphed into India’s first integrated portal for management of in-patient claims and out-patient services. 4500+ hospitals, just like you, bank on MediBuddy+ to manage all their cashless claims. We are happy to add another dimension to our engagement with you. 4500+ hospitals, just like you, bank on MediBuddy+ to manage all their […]

Making Hearts Smile

Medi Assist now has a Theme Song! Titled “Making Hearts Smile”, this tune exudes the Medi Assist philosophy of making healthcare affordable, accessible, and actionable for everyone of our 140 million members. What makes this theme song so much more special is that it is composed in-house; the tune is conceptualized and directed by some […]

Network Hospital Search Made Easy

Deepa is pregnant and she has just completed her first trimester. Being a smart woman, she knows which doctor she should consult during her pregnancy, what diet she should follow, what exercises she should do, and where she should get her scans done during her pregnancy. She has even planned her delivery in advance. She […]

The Changing Face of TPAs

Prashant Jhaveri, Head, Products and Strategy, Medi Assist Healthcare Services, was recently interviewed by Healthcare Radius, a healthcare magazine for Indian healthcare professionals. Discussing about changing face of health insurance third party administrators (TPA), this is what he had to say: “TPAs are an integral part of the rapidly evolving healthcare ecosystem – they are the bridge […]

Save Time on Your Hospitalization with eCashless

Time is of paramount importance when it comes to hospital admission. The prospect of going through the apparently time-consuming process of claims registration or obtaining pre-authorization for cashless hospitalization can seem to be a daunting task for a person who is already in the throes of a potential hospitalization. Pre-authorization at the time of hospitalization […]

eCashless – Helping You Plan Your Hospitalization

Planning your hospitalization in advance can help you reduce your healthcare costs. The eCashless facility from Medi Assist not only helps you avail cashless hospitalization from the comfort of your home but also plan your hospitalization costs in advance. All you need to do is log onto the MediBuddy portal or app and raise an […]

Technology to Redefine Patient Care and Experience

Prashant Jhaveri, Head Products and Strategy, Medi Assist, recently discussed the importance of technology in patient care in a world where patient experience is becoming as critical a barometer as the quality of care”. This is what he had to share. “As we gravitate towards a world where patient experience is becoming as critical a […]

Medi Assist Receives Appreciation from Visva-Bharati

Medi Assist’s Kolkata office has yet received another feather in the cap!! Visva-Bharati recently expressed their satisfaction with Medi Assist’s services as a dependable and responsive TPA for the Vidyarthi Mediclaim Policy, through a letter of appreciation. The following is an excerpt from the letter. “We express our satisfaction in dealing with you as a […]

44,000 Health Conscious Techies Bat for Wellness and Fun with ChampCamp

ChampCamp from Medi Assist is in the news again. The interactive wellness program that includes health-related games, fun, and social engagement, was recently covered in detail by Business Wire India. Scroll down to read the complete article, or click here. “Medi Assist, a managed healthcare organization that offers corporate wellness programs, has introduced ChampCamp, an […]

eCashless: Enhancing Your Cashless Hospitalization Experience

Prashant Jhaveri, Head, Products and Strategy, Medi Assist Healthcare Services, was recently featured in an article on Healthcare Executive. He discussed how eCashless makes it possible to plan a cashless hospitalization from the comfort of your home. Here is what Prashant had to say: Healthcare, Insurance and Technology “Medical inflation in India stands at 12-15 […]

Simplifying the Healthcare Ecosystem the TPA Way

Dr. Vikram Jit Singh Chhatwal, Chairman, and CEO, Medi Assist has written about how changing lifestyles of people, increasing awareness about holistic well-being and raising income levels of the middle class are increasing the expectations of Indian consumers from the healthcare industry. He also wrote about how Third Party Administrators (TPAs) are helping insurers in providing […]

A World of New User Experience with MediBuddy+ v2.0

The MediBuddy+ portal for hospitals empowers you to move your entire claims management process online. From raising pre-authorization requests online for eCashless claims to enjoying faster settlement of outstanding claims, MediBuddy+ helps you extend cashless hospitalization to your patients with great ease. Now,we are bringing to you MediBuddy+ v2.0, with improved features and a whole […]

Plan Your Hospital Admission with eCashless

Ramya from Kanyakumari has been advised by the doctor in the outpatient department (OPD) to transfer her husband to the inpatient department for surgery in the coming week. Being a person who manages everything in the family in a planned way, she wants to convert her husband’s outpatient-to-inpatient transfer into planned hospitalization. For this, she […]

Nurturing the TPA Industry

The Union budget for the financial year 2016-17 was presented by the Union finance minister today. In this context, Prashant Jhaveri, Head of products and strategy at Medi Assist, was recently quoted in India Infoline and Financial Chronicle. Speaking about the growth of the TPA industry, Prashant highlighted the growth trajectory of the retail segment […]

Welcome Your Bundle of Joy with eCashless

The first eCashless request comes from Kashmir. Sunny and Aditi, a young couple from Kashmir, are looking forward to welcoming their little one into this world. Sunny is a member of the Medi Assist family. Being well-informed about Medi Assist services, he decides to opt for the eCashless service for planning his wife’s hospitalization. Sunny […]

Cashless Hospitalization – What You Should Know

Cashless hospitalization is a facility provided by the insurance company where the policy holder can get admitted and undergo necessary treatment without paying the hospital directly for the medical expenses. The eligible medical expenditure which is incurred is settled by the insurance company directly with the hospital. You can avail cashless hospitalization only in the […]

6 Steps to Enjoy Host of Wellness Services

Healthcare goes beyond in-patient hospitalization. It includes eating healthy and living a healthy life. An important part of maintaining good health is getting a periodic health check, regular lab tests and scans done. But running around in search of these services may be quite confusing and time-consuming. How would it be if you could access […]

Medi Assist Launches its Portal for Retail Policy Holders – me.medibuddy.in

January 29th 2016 was a monumental day for Medi Assist with the launch of me.medibuddy.in, the portal by Medi Assist aimed at retail policy holders. The MediBuddy retail portal aims at giving retail policy holders complete charge of their health benefit management and give them access to various self-help features. Dr. S Chiranjeevi Reddy, DGM […]

4 Easy Steps to Speed-up Your Reimbursement Claim Settlement

Claiming reimbursement for hospitalization may not be a straightforward task as there may be several challenges involved in processing your claims. There may be times when you may be required to submit additional details or documents, and additional information on the treatment. Moreover, the claim processing begins only after all your documents have been received […]

3 Simple Ways to Track Your Claim in Real-time

Tracking claims becomes extremely important if you plan to raise a claim for hospitalization. If you plan to opt or cashless hospitalization, pre-authorization is an important process that determines whether you qualify for cashless hospitalization. Depending on the sum assured for your treatment, you can be prepared with the amount you have to pay from […]

Now Order Medicines to Your Doorstep

Falling sick and getting treated is an inescapable part of life. And with treatment comes prescription medicines, which can be bought from a medical store close to you. But there is no guarantee that the medicines prescribed to you are available at the medical store. There is also no guarantee that the alternate medicine provided […]

Have you tried a Planned eCashless Hospitalization?

eCashless has something for everyone in the health insurance ecosystem. For you and me, eCashless offers a hassle-free method to get a provisional preauthorization before hospitalization using your MediBuddy app. For hospitals, eCashless the a great way to plan reservations and improve patient experience. And for the health insurance industry, eCashless means taking one definitive […]