MediBuddy App: Your World of Healthcare in Your Pocket

MediBuddy appAs a Medi Assist member, you already enjoy a host of benefits related to your health insurance and wellness on the MediBuddy portal – access to a wide range of network hospitals, hassle-free cashless hospitalization, seamless claims reimbursement submissions, online health records, an option to order medicines, access to comprehensive health check packages, and more.

How would it be if you were able to carry all these features in your pocket? The MediBuddy app helps you do exactly that.

The MediBuddy mobile app is a powerful self-help tool, which helps you access a wide range of information in real-time on your smartphone, making it your true health buddy in times of planned or emergency hospitalization. The app, available for Android, iOS and Windows smartphone, allows you to access the following:

  • Policy coverage and benefits, contact information, e-cards and so on.
  • Cashless claim procedures, network hospitals, claim status and so on before/during hospitalization.
  • Reimbursement claims procedure, claim status, feedback and more after hospitalization.

So, pocket your health buddy! And manage your healthcare benefits on the go!

Ordering Medicines Made Simple with MediBuddy

Falling sick or encountering a medical condition which requires treatment is a regular part of life. And with treatment comes prescription medicines which you tend to buy from a nearby medical store. But there may be a possibility that the medical store may have run out of the drugs. There is also no guarantee that the store may have an alternative medicine or the substitute may have the required composition prescribed to you. Moreover, why even go to a medical store when you can purchase medicines from the comfort of your chair?

Now order your prescription medicines from Medi Assist and get them delivered to your preferred location in a simpler and faster way. Watch the above video to know how.

The Medi Assist advantage

Buying medicines from Medi Assist has several advantages.

  • Assured availability of prescription drugs
  • Genuineness of medicines
  • Attractive discounts on MRP of medicines
  • Multiple payment options including cash on delivery or cashless if the prescription is covered under your insurance policy

So, order your medicines on MediBuddy and save your precious time and money.

Medi Assist Forays Into Outpatient Healthcare Delivery With MediBuddy Infiniti

MediBuddy Infiniti_PRIn an interaction with the media persons in Bangalore, Prashant Jhaveri, Chief Business Officer and Satish Gidugu, COO, Medi Assist spoke about the new offering from the organization, MediBuddy Infiniti. This is what Satish had to share:

“What differentiates MediBuddy Infiniti in the market is our curated network of hospitals, clinics, and diagnostic centres. On Infiniti, you will find services offered by partner providers and specialist doctors that Medi Assist members have historically preferred and trusted for their medical needs. Our focus is on showcasing trusted providers rather than merely maximizing the number of listings.”

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The Medi Assist Group, a managed healthcare organization, has launched MediBuddy Infiniti, the country’s first truly integrated online platform for discover, scheduling and management of curated  outpatient services. Infiniti brings together the might of 10,000+ trusted hospitals, diagnostics centres, medical clinics and authorized pharmacy partners in the Medi Assist Network to provide one-stop online platform for personalized outpatient services.

Medi Assist has delivered over 3 lakh health checks, 3 lakh+ outpatient consults and outpatient benefits of over INR 150 crores in the last fiscal.

Addressing media persons in Bangalore, Prashant Jhaveri, Chief Business Officer, Medi Assist said, “Seamless access to quality healthcare through the illness-to-wellness continuum at affordable prices is the need of the hour. We aim to leverage technology, partnerships and the magic of the human touch to deliver informed healthcare decisions to our members.”

Outpatient care is a recurring, and expensive, need for every family. A recent report by FICCI released in December 2015 suggests that primary healthcare accounts for over 70% of all medical spend and pegs the market at around INR 135,000 crores. The per capita spend of urban households on outpatient care is approximately INR 4,250 per person – a typical urban family of four adults, therefore, spends an average of INR 17,000/- per month on doctor consults, medicines and diagnostic labs.

With Infiniti, Medi Assist members will be able to discover, compare and schedule outpatient services of their choice, with a specialist doctor at their preferred network provider, at preferential pricing, on one comprehensive online platform.

Speaking about the latest offering, Satish Gidugu, COO, Medi Assist, said, “What differentiates MediBuddy Infiniti in the market is our curated network of hospitals, clinics, and diagnostic centres. On Infiniti, you will find services offered by partner providers and specialist doctors that Medi Assist members have historically preferred and trusted for their medical needs. Our focus is on showcasing trusted providers rather than merely maximizing the number of listings.”

On MediBuddy Infiniti, Medi Assist members will find an exhaustive listing of OPD services including preventive care packages, health checks for chronic condition management, doctor consults and second opinion services, home healthcare, doorstep pharmacy, and other unique services such as genome mapping and instant doctor connect. Currently covering over 45 cities, Infiniti will grow both in depth of catalogue as well as reach across the country in the months to come.

Medi Assist’ inherent strength is its ability to help members reduce overall spend and convert their transactions into a cashless format. For example, over 50% of all inpatient claims administered are availed by their members in the cashless format.

Satish further added that, “Having worked relentlessly with our partners to simplify access and delivery of inpatient care in a cashless format, it is now time to move outpatient benefits into the cashless realm in a much bigger way. While the discounts offered by our partner providers reduce cost of care, these services can become completely cashless if the OPD expenses are covered under a health insurance policy or a sponsored corporate wellness program administered by Medi Assist.”

MediBuddy Gets Featured On Times of India

The Times of  IndiaPage  No 18 18 Oct 2016ChennaiMedi Assist’s tech-based self-help tool, MediBuddy, has gained significant recognition in recent times. The Times of India, after a recent interview with Prashant Jhaveri, Head Products and Strategy, Medi Assist, ran an article today on health tech startups in which MediBuddy has a significant mention. You can read the complete article here.




MediBuddy Infiniti Is Now Live!

MB_InfinitiMediBuddy∞, India’s first Curated Cashless Network for Outpatient Services is now live! You can now select and book your outpatient services such as health check packages and doctor consultations from a range of trusted health service providers brought together on one comprehensive platform. You can also order medicines that will be delivered to your doorstep by our authorized partners. And all you need to explore this network is your MediBuddy account.

So, discover a superior way of managing your outpatient services.

Discover MediBuddy Infiniti today!

Know Your Claim Status, Anytime and Anywhere

Inpatient hospitalization is the time when you are likely to opt for a cashless or reimbursement claim. In either case, tracking your claim becomes extremely important. For example, knowing whether your cashless request has been approved helps you in being prepared for your out-of-pocket expenses.

However, tracking claims in traditional ways can be time-consuming as you may spend significant time and effort calling up your contact centre or TPA trying to know the status of your claim. You may also end up anxiously awaiting a notification without having a clue about your claim status.

Why depend on them when there is a simpler, smarter and efficient way of tracking your claim? With the MediBuddy app, you can know the status of your claim in real-time. All you need to do is follow a few simple steps:

  • Download the MediBuddy app.
  • Click the ‘Claims’ tile.
  • Search for your claim number and click ‘details’ adjacent to the claim number to view the claim status.
  • You can alternately use your mobile browser to log into the MediBuddy portal and track your claim.

So, start tracking your claims the smarter way with MediBuddy. Watch this video to know more.

Medi Assist receives Leadership Award

Rajasthan-awardMedi Assist received the Leadership Award at the Healthcare Summit held at Jaipur on 23d September 2016. The prestigious award was presented by Shri Faggan Singh Kulaste, Govt.of Rajasthan and was received by Prashant Jhaveri, Head Products and Strategy, Medi Assist.

Tech and Touch Redefine the Future of Healthcare

IIFL-PostIn a recent interview with IIFL, Prashant Jhaveri, Head Products and Strategy, Medi Assist, spoke about how the future of healthcare is being redefined with the use of technology and the role of Medi Assist in making this possible. Here is an excerpt on what he had to share.

“Our award-winning technology platform, MediBuddy, provides a range of tools that empower every stakeholder in the healthcare ecosystem. The MediBuddy portal and mobile app help members access and manage their healthcare needs online, in real-time and on the go.

Hospitals use our MediBuddy+ portal to manage all cashless claims, from origination to settlement, online and in real-time. MediBuddy+ also allows medical centres to manage the booking and scheduling of wellness services, such as health checks, online.

The MIS reporting and analytics capabilities of MediBuddy allow decision makers to make informed choices and effectively manage their healthcare portfolio.”

To read the complete interview, click here.

Medi Assist E-card: Your Online Identity Card

Getting hospitalized? Or any of your dependents getting admitted to the hospital? Then carrying a Medi Assist e-card is absolutely mandatory. It identifies that you and your dependents are insured under a health insurance policy and Medi Assist has been assigned as your third party administrator (TPA).

But carrying a physical card has its limitations. A physical card identifies only one person in the family. Also, the family member getting admitted to the hospital may forget to carry the physical card with them during the time of admission. Moreover, why even carry a physical card with you when you can carry an e-card?

Your Medi Assist e-card allows you to carry the details of all your policy’s beneficiaries on your smartphone. All you have to do is to show your e-card on the MediBuddy app when requested at the insurance desk at the time of admission. Watch the video to know how you can do this.

Maintaining Your Health Records Made Easy With MediBuddy

You know that maintaining your health records such as doctor’s prescriptions, health screen reports, scans and test reports, and hospital discharge summaries is extremely important for your future reference. So, you put all your records in a file and put it away in a safe place.

But there are several drawbacks associated with this. One drawback is that you need to be highly organized without which, you may misplace a record or file. This means, the next time you want to retrieve it, you may not be able to find it. Another problem is that physical records and files deteriorate over time. All these may prove costly in critical times. And then, there is the problem of carrying these bulky records with you every time you need to visit a doctor or a lab for a scan.

You can now say goodbye to these problems. MediBuddy, your health buddy, helps you maintain all your health records at one safe and secure place. Not only this, but you can access these records anytime, anywhere and never lose them again.

Here is how it works

• Go to your MediBuddy online portal, click on the ‘Records’ tile and sign into your account.

• Upload all the records onto the secured digital repository. In order to scan the documents, simply take a picture of them.

• Whenever you need to view or download any of these records, sign in or just enter your details to access them through the MediBuddy portal or app.

So, switch to a secure and efficient way of storing your health records and accessing them anytime, from anywhere. Watch the video know how simple storing and retrieving records is with