Your Network Hospital Search – Now just a click away!

The search for network hospitals becomes convenient and hassle-free with MediBuddy!

If you or a loved one needs to undergo hospitalization, either planned or emergency, what’s the first thing that crosses your mind? You are most likely to think of where the nearest network hospital is and how to get there at the earliest. A couple of years ago, as soon as you were enrolled under a health insurance policy, you would be provided with a list of network hospitals. But wasn’t maintaining that list a cumbersome task? And even if you did keep that list in plain view, you wouldn’t be able to refer to that list for any additional information about the hospital. For example, would you have known what the room rent is or what the procedure cost is? And what if you needed to plan a hospitalization a few months after being enrolled under the policy? There’s no guarantee that no changes would have been made to the list provided to you. A new hospital (one that’s much closer to you) could have been added to the list and some hospitals may have even been removed from that list.

In this tech age, when we are dependent on our smartphone for most of our day-to-day tasks, why should something as important as hospitalization be left behind? Smartphones, to a large extent, make our lives less complicated by keeping us abreast of all the latest information. Their use has become so invaluable that we no longer need to memorize important information. All information is accessible with just a tap on our screen.

There are several things you need to consider before choosing a network hospital. The facilities provided by the hospital, the proximity of the hospital to your house, the hospitalization charges and availability of doctors are some of the things you need to keep in mind to make an informed decision.

Medi Assist members can now make their hospital selection effortless and opt for a network hospital on the basis of all these factors! As a Medi Assist member, when you log into MediBuddy, the network hospital search feature enables you to filter hospitals by location, radius and speciality! What’s more, when you click on a particular hospital, you get to view additional information such as:

  • Hospital packages/procedures along with the prices, according to room types
  • Photos and description of the hospitals
  • Specialties available
  • Facilities available in the hospital
  • Doctor availability
  • Hospital contact information

You can also directly intimate the hospital of an eCashless hospitalization, and plan your cashless hospitalization in advance with MediBuddy.

And to make it all the more easier for you to get to your chosen hospital, MediBuddy gives you the added option of booking an Uber cab from within the app. Not just that, you also get to view the estimated price and time to reach the destination! On clicking the icon, you will be navigated to the UBER app with your pick-up and drop location pre-populated. To know more, click here.

So go ahead and explore this exciting feature today and make your hospitalization truly hassle-free!

Login to MediBuddy today, and experience the convenience of the Network Hospital Search feature and a host of other benefits!

Good Health makes for the Best Father’s Day Gift!

Ensure your father stays in the best of health with MediBuddy Infiniti!

Father’s Day is just around the corner! Over the years, Father’s day gifts have become largely uninspiring, impersonal and completely unoriginal – the striped tie, the pair of black socks or the bottle of aftershave, only because you couldn’t find anything better. So, every year, come June, and everyone struggles to come up with a new and unique idea for a Father’s day gift!

This year, why not break away from the tradition of getting him something that he may or may not use, and gift him something that will actually make him feel better, immensely, both physically and mentally? As we grow up and mature, we seldom realize that the man who carried us in his arms has aged, too! Not only are men more lax when it comes to taking care of their health, but the fact of the matter is that while your dad was busy caring and providing for you and the family, his health took a backseat.

Plenty of Father’s Day gifts can be fun, but the effects are also short lived. This Father’s Day, gift him a health check on MediBuddy Infiniti! MediBuddy Infiniti is a curated network of outpatient services, where you can select, compare and book your preferred service from exhaustive listings of specialist doctors, trusted diagnostic centres and hospitals. It’s the perfect time and way to show him exactly how special he is to you and just how much his presence matters to you!

Only seeking medical care during an emergency is not enough. Most illnesses start with a few noticeable symptoms (symptoms that are usually brushed aside due to busy schedules). Making regular visits to the doctor and getting preventive health checks done are a must if you want to spot the early signs of most illnesses.

Choose from a range of preventive health check packages at exciting discounts. Log in to MediBuddy Infiniti and get started today!

 

Related Articles:

1. Your Doctor is Just a Call Away!

2. Plan your Healthcare Costs in Advance, with MediBuddy

10 Reasons why Medi Assist is India’s Largest TPA

We take your healthcare needs seriously, and we’ve got the numbers to prove it!

Medi Assist is India’s largest TPA, committed to delivering informed healthcare decisions to a billion lives, connected by our technology, partnerships and human touch. Through our strong portfolio of group companies, we make a rich continuum of healthcare services available on our award winning platform, MediBuddy. Along with offering health benefits administration services such as cashless claims management, reimbursements, pharmacy benefits, and planned hospitalization, we also enable cashless outpatient services.

Read on to know some interesting facts and figures about Medi Assist:

I. ONE single platform, with the capability to cater to the entire healthcare ecosystem

MediBuddy, the online health insurance benefits portal that binds the healthcare ecosystem together, is the recipient of many prestigious awards, such as the CIO 100 Information Mastermind and the SKOCH Silver Award for Cloud, Mobility and Apps to name a few.

II. Serving 15% of India’s population

With a portfolio that spans group medical covers, public health schemes and retail policies, a Pan India presence and MediBuddy, our tech platform, we have the ability to maximize our reach and assist an increasing number of lives with their health insurance benefits.

III. 5 Lakh+ downloads of MediBuddy app and 26 Lakh+ users on MediBuddy

MediBuddy has digitally revolutionized customer experience by making access to health insurance benefits quick, transparent and seamless. Members across India are discovering the convenience of MediBuddy and are taking charge of their health insurance benefits.

IV. 15,000+ network facilities

We’ve partnered with network hospital, clinics, diagnostic centres and labs across the country in order to offer our members easy access to healthcare whenever they need it.

V. 6,000 corporate customers

We have forged bonds with some of the largest corporates in the country and are the preferred partners for health benefits administration for them, helping them optimize their health insurance benefits portfolio.

VI. 27 Lakh+ claims annually

We process both cashless and reimbursement claims in a hassle-free and timely manner to ensure our customers have the utmost convenience.

VII. 93 Lakh+ self-help requests

The self-help features on MediBuddy, such as eCashless, real-time claims tracking, GPS-based network hospital search, online repository and more are helping members make informed healthcare decisions.

VIII. 4,500+ MAvens – working out of 50+ offices across 21 states

Our strength lies in our diligent workforce, the MAvens, whose endeavour is to continuously deliver and improve upon the services and experience of our customers.

Our wide-spread Pan India presence helps reach every key stakeholder in the healthcare ecosystem.

IX. Discounted packages at 6,300+ hospitals

Through our partnerships with leading and trusted hospitals, we help members enjoy the benefits of re-priced packages for numerous treatments and procedures.

X. 24,000+ conversations everyday

Our members receive timely support from our MAvens in resolution of their queries through a variety of communication channels.

 

Related Articles:

1. Building trust, through multilingual communication

2. Leveraging technology for planned hospitalization through eCashless

Get insights into your non-medical expenses, now with MediBuddy!

MediBuddy helps you transparently view the difference between your payable and non-payable expenses.

Ever wondered why there was a difference between the amount that you raised for health insurance claim and the actual approved amount? Don’t let this uncertainty give you sleepless nights. Read on to know how MediBuddy can help you.

When being admitted at a hospital, one incurs a myriad of expenses. While most of these expenses will be reimbursed by your health insurance provider, there will still be a few out-of-pocket expenses. Most of us don’t read the terms and conditions of our health insurance policy carefully, and we take it for granted that no matter what happens, our health insurance policy will cover all of it. Unfortunately, it is only when we try to claim our medical expenses that we find out about certain costs, called non-medical expenses, which will not be covered by most health insurance providers.

So, what exactly does the term ‘Non-Medical Expenses’ mean?

From when you reach the registration desk of a hospital till when you leave, hospitals will bill you for all services utilized by you. While most health insurance providers will pay a reasonable amount of your hospitalization fees for necessary medical procedures, there will still be a few non-payable charges. Examples of such non-medical expenses include administration desk charges, referral doctor fees, and charges for mineral water and toiletries, among others. These expenses and bills will have to be borne solely by you, out of your pocket!

Here’s how MediBuddy can help you!

At Medi Assist, we understand how critical it is for our members to understand their claim, and the differences, if any, between their claimed and approved amount. But now, they can view this from the same app that they used to raise and tracked their claims, which is MediBuddy! With our enhanced claim view feature, all it takes is a few clicks on your MediBuddy to have all your claim-related questions answered!

Make the most of your health insurance plan and view your medical and non-medical expenses with ease, on MediBuddy!

If you are yet to create an account with us, sign up now and experience the convenience of MediBuddy today.

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eCashless – Paving the way for Digital Transformation

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Why pass time fiddling with your smartphone in a long queue at the insurance desk, when you can actually use the smartphone to eliminate the need for a queue itself!

Technology is driving innovation in delivery of quality healthcare, and mobility is changing the way people connect with providers and consume healthcare services. There is a need for superior and seamless consumer experience around healthcare, which has arisen in tandem with rising disposable incomes and a demand for better access to healthcare.

Here is where we introduce our members to eCashless, a service that allows them to obtain a provisional preauthorization for cashless hospitalization from the comfort of their home. Statistics show that eCashless has been able to reduce wait time for preauthorization by as much as 90%!

The Smartphone as a Gateway for Planned Hospitalization

Smartphones have become central to our universe at large. With practically every service available with just a tap or a touch, there is no reason why healthcare should take a backseat!

The concept of planned hospitalization, that allows reducing the overall cost of care and also arranging for green channel admission at the network hospital, has been around for a long time now. People are gradually moving away from reimbursements towards cashless services in most cases of hospitalization due to the convenience the latter offers. With cashless hospitalization, people can conveniently avail inpatient services at network hospitals with minimum out-of-pocket expenses, which translates to significant savings.

In order to increase ease access to planned hospitalization, eCashless was brought to reside where most our lives revolve – our mobile phones. With eCashless you can use our MediBuddy mobile app to plan a cashless hospitalization from the comfort of your home and also get full visibility into the cost of treatment, ahead of hospotalization! No calls, no mails, just a touch on your mobile phone is all it takes. The eCashless service available on the MediBuddy app and portal has several advantages over the traditional cashless admission.

Here’s how you can book an eCashless on your smartphone:

  • Click the eCashless tile on MediBuddy and request for preauthorization at least 48 hours prior to the hospitalization.
  • Within a few hours, you receive a secure passcode confirming the provisional approval.
  • Present the passcode and E-card at the hospital insurance desk on the date of admission. The hospital validates the passcode and gives the preauthorization approval letter instantly. Sign and submit the form along with a valid photo ID proof.
  • Get green channelled into the allocated room for hassle-free cashless treatment. And track claims in real-time with MediBuddy.

So whenever there is a planned hospitalisation in your family, don’t forget to book eCashless from your smartphone through the MediBuddy app!

It pays to be prepared in advance! Download the MediBuddy app on your smartphone today! Get the app from your Play Store, or simply give us a missed call on 1800 3010 1696 and we’ll SMS the download link to your smartphone.

Related topics:

  1. Save Time on Your Hospitalization with eCashless
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4 Things You Must Know about Stent Pricing

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Through some of our previous blogs, we have shared with you the announcement made by the National Pharmaceutical Pricing Authority (NPPA) on the reduction of stent prices by up to 85%, which is effective from 14th February 2017. This is a welcome move, which has helped in reducing the financial impact of hospitalization on the families of patients undergoing an angioplasty surgery.

If you know someone who is planning an angioplasty surgery, or are up for it yourself, here’s a quick recap on the announcement.

The price of coronary stents has been capped at INR 7,260 for bare metal stents and INR 29,600 for the drug eluting variety. This price is exclusive of local taxes applicable, if any. Heart patients in need of an angioplasty would now have to spend considerably lesser on their treatment, significantly reducing the financial impact of hospitalization on their family.

Here are 4 important points to note, if you are planning an angioplasty soon:
1. In case of cashless or reimbursement claim requests, pay-out towards the cost of stent would be made up to the ceiling price only. Do not pay beyond this ceiling price amount to the hospital.

2. With the new notification, hospitals will have to bill stents separately.

3. A trade margin of 8% is already included in the price of stents; therefore no additional charge, except local sales taxes and value added tax (VAT) can be demanded from the patients.

4. The ceiling price fixed shall be maintained for a period of one year from the 14th of February 2017, unless revised by another gazette notification.

As a Medi Assist member you can plan your angioplasty by opting for an eCashless hospitalization, via the MediBuddy app. You will get the estimated cost of treatment under the new notification and as per your policy terms and conditions, right at the comfort of your home, as well as the comfort of a green channel walk-in on the date of admission!

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Building trust, through multilingual communication!

For most of us, the language that people choose to communicate with us determines our behavior towards them. We seem to be psychologically wired to trust those who speak to us in a familiar tongue and automatically turn to them first in times of need.

Trust is of essence when it comes to our healthcare needs and health insurance. Health benefits of an insurance policy are often a complex matter to comprehend, but it is something that everyone in the family should be aware of. It therefore, becomes imperative that everyone, including the senior members of the family, the rural sector and those benefiting from government schemes be approached in their own preferred language and native tongue.

As stakeholders in the healthcare ecosystem of a diverse and multilingual country as India, we at Medi Assist understand the importance of communication and believe in reaching out to the masses. More often than not, communicating in one’s mother tongue is what proves to be the ice-breaker and helps one connect with people.

Medi Assist celebrates our nation’s diversity through its multilingual website, which ensures that every stakeholder in the healthcare ecosystem is able to derive maximum benefit from the website. Our website is the only one its kind, in 8 languages – English, Hindi, Bengali, Tamil, Malayalam, Kannada, Telugu and Marathi! This enables us to effectively reach any target market and build trust among our customers.

Visit the Medi Assist website and click the Languages tab today to get all the information you need, in the language of your choice!

Parenting isn’t easy, but staying healthy is, with MediBuddy Infiniti!

mothers-day-2

Parenthood is an exhilarating experience for any couple. You wait eagerly for 9 months and enter a whole new realm of joy when you hold your baby in your arms for the very first time! But parenting surely is altogether another ball-game.

While parents and even parents-to-be try to figure out the best way to bring up their child, they are flooded with advice from the elders in the family as well as doctors and counsellors, often getting bogged down in the process, as they struggle to become that ‘perfect parent’.

Given the pace of life today, parenting is becoming an even more difficult task. However, whether you are a business professional, an entrepreneur or a busy stay-at-home parent, in order to take care of your children you have to be in the best of your health physically as well as mentally.

This Mother’s Day give your child the gift of a healthy parent with MediBuddy Infiniti, which is your curated network for outpatient services! However busy you may be, you can take care of your health from wherever you are! Get yourself acquainted with MediBuddy Infiniti and access a world of wellness and outpatient services at your fingertips. Choose from a wide range of outpatient services such as doctor consults, medicines, health checks and more!

Here are the services currently available on MediBuddy Infiniti:

  1. HEALTH CHECK: Comprehensive packages, at attractive rates.
  2. MEDICINES: Prescription medicines at discounted rates, home delivered.
  3. CONSULTATIONS: A specialist for your every medical need, just a click away.
  4. HOME HEALTHCARE: Superior medical care, at the comfort of your home.
  5. TELE CONSULTATION: Get in touch with a specialist over a call, at your preferred date and time, from anywhere.
  6. SECOND OPINION: Specialist doctors, to help you in your times of doubt.
  7. GENOME STUDY: Understand your health, right from the DNA level.

As a token of love to all the mothers and women in the family, we have special discounts and offers on MediBuddy Infiniti! Go ahead and check out the Offers page on MediBuddy Infiniti to browse through the special discounts available.

Log in to MediBuddy Infiniti with your MediBuddy credentials and get started!

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Introducing an Exclusive Portal for Brokers!

A health insurance broker is a crucial stakeholder in the healthcare ecosystem. At Medi Assist, brokers are our partners who ensure that the Medi Assist advantage reaches our corporate customers.

We are delighted to share that we now have a dedicated MediBuddy portal for our broker partners, with an aim to make their life simpler, empowering them with all the information they need at their fingertips!

The MediBuddy portal gives brokers the following advantages for the corporates managed by them:

  • Real time visibility of all types of claims in all stages of processing under “Claims Dashboard”
  • Real time visibility of TAT adherence for all claims which are “In Process” & “Settled” under “Claims Dashboard”
  • Ability for Admin users to create regional users with controlled policy mapping under “User Management”
  • Ability to provide employee wise e-card and search policy coverage’s for each policy respectively.
  • Real time insurer-wise hospital network search which also provides details of Room Rent and Package amount Speciality-wise for respective institutions.

If you are a broker partner and are interested to explore this exciting new portal, do get in touch with your Medi Assist representative for your login credentials for MediBuddy!

Disclaimer: Data is shared/made available to brokers/decision makers only upon receiving consent from the insurer.

 

 

 

 

Make her health a priority this Mother’s Day!

mothers-day-mailers

Mother’s Day is just round the corner!

It is celebrated on the 14th of May every year to honour the selfless dedication of a Mom towards her children and the entire family.

Remember when, as a child, even a small bruise would send you yelping for your Mom? Even now, the moment we are scared, the word that first comes out for most of us is “Mummy!” These little things just go to show the profound impact that Mothers have in our lives; a life which of course wouldn’t be there in the first place, if not for Mom!

Most Mothers are so busy caring for the family that they often put their own health after everyone else’s. This Mother’s Day, give back and encourage your Mother to take care of her health. If you are a Mom yourself, there is no better way to give more to your family than by taking care of your own health!

With MediBuddy Infiniti, we empower everyone to take care of their health, as per their convenience!  MediBuddy Infiniti is your curated network of outpatient services, where you can select, compare and book your preferred service from exhaustive listings of specialist doctors, trusted diagnostic centres and hospitals.

Get yourself and the women in your family introduced to MediBuddy Infiniti and choose from a wide range of outpatient services such as doctor consults, medicines, health checks and more!

Here are the services currently available on MediBuddy Infiniti:

  1. HEALTH CHECK: Comprehensive packages, at attractive rates.
  2. MEDICINES: Prescription medicines at discounted rates, home delivered.
  3. CONSULTATIONS: A specialist for your every medical need, just a click away.
  4. HOME HEALTHCARE: Superior medical care, at the comfort of your home.
  5. TELE CONSULTATION: Get in touch with a specialist over a call, at your preferred date and time, from anywhere.
  6. SECOND OPINION: Specialist doctors, to help you in your times of doubt.
  7. GENOME STUDY: Understand your health, right from the DNA level.

As a token of love to all the mothers and women in the family, we have special discounts and offers on MediBuddy Infiniti! Go ahead and check out the Offers page on MediBuddy Infiniti to browse through the special discounts available.

Log in to MediBuddy Infiniti with your MediBuddy credentials and get started!

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