Building trust, through multilingual communication!

For most of us, the language that people choose to communicate with us determines our behavior towards them. We seem to be psychologically wired to trust those who speak to us in a familiar tongue and automatically turn to them first in times of need.

Trust is of essence when it comes to our healthcare needs and health insurance. Health benefits of an insurance policy are often a complex matter to comprehend, but it is something that everyone in the family should be aware of. It therefore, becomes imperative that everyone, including the senior members of the family, the rural sector and those benefiting from government schemes be approached in their own preferred language and native tongue.

As stakeholders in the healthcare ecosystem of a diverse and multilingual country as India, we at Medi Assist understand the importance of communication and believe in reaching out to the masses. More often than not, communicating in one’s mother tongue is what proves to be the ice-breaker and helps one connect with people.

Medi Assist celebrates our nation’s diversity through its multilingual website, which ensures that every stakeholder in the healthcare ecosystem is able to derive maximum benefit from the website. Our website is the only one its kind, in 8 languages – English, Hindi, Bengali, Tamil, Malayalam, Kannada, Telugu and Marathi! This enables us to effectively reach any target market and build trust among our customers.

Visit the Medi Assist website and click the Languages tab today to get all the information you need, in the language of your choice!

 

 

Parenting isn’t easy, but staying healthy is, with MediBuddy Infiniti!

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Parenthood is an exhilarating experience for any couple. You wait eagerly for 9 months and enter a whole new realm of joy when you hold your baby in your arms for the very first time! But parenting surely is altogether another ball-game.

While parents and even parents-to-be try to figure out the best way to bring up their child, they are flooded with advice from the elders in the family as well as doctors and counsellors, often getting bogged down in the process, as they struggle to become that ‘perfect parent’.

Given the pace of life today, parenting is becoming an even more difficult task. However, whether you are a business professional, an entrepreneur or a busy stay-at-home parent, in order to take care of your children you have to be in the best of your health physically as well as mentally.

This Mother’s Day give your child the gift of a healthy parent with MediBuddy Infiniti, which is your curated network for outpatient services! However busy you may be, you can take care of your health from wherever you are! Get yourself acquainted with MediBuddy Infiniti and access a world of wellness and outpatient services at your fingertips. Choose from a wide range of outpatient services such as doctor consults, medicines, health checks and more!

Here are the services currently available on MediBuddy Infiniti:

  1. HEALTH CHECK: Comprehensive packages, at attractive rates.
  2. MEDICINES: Prescription medicines at discounted rates, home delivered.
  3. CONSULTATIONS: A specialist for your every medical need, just a click away.
  4. HOME HEALTHCARE: Superior medical care, at the comfort of your home.
  5. TELE CONSULTATION: Get in touch with a specialist over a call, at your preferred date and time, from anywhere.
  6. SECOND OPINION: Specialist doctors, to help you in your times of doubt.
  7. GENOME STUDY: Understand your health, right from the DNA level.

As a token of love to all the mothers and women in the family, we have special discounts and offers on MediBuddy Infiniti! Go ahead and check out the Offers page on MediBuddy Infiniti to browse through the special discounts available.

Log in to MediBuddy Infiniti with your MediBuddy credentials and get started!

Introducing an Exclusive Portal for Brokers!

A health insurance broker is a crucial stakeholder in the healthcare ecosystem. At Medi Assist, brokers are our partners who ensure that the Medi Assist advantage reaches our corporate customers.

We are delighted to share that we now have a dedicated MediBuddy portal for our broker partners, with an aim to make their life simpler, empowering them with all the information they need at their fingertips!

The MediBuddy portal gives brokers the following advantages for the corporates managed by them:

  • Real time visibility of all types of claims in all stages of processing under “Claims Dashboard”
  • Real time visibility of TAT adherence for all claims which are “In Process” & “Settled” under “Claims Dashboard”
  • Ability for Admin users to create regional users with controlled policy mapping under “User Management”
  • Ability to provide employee wise e-card and search policy coverage’s for each policy respectively.
  • Real time insurer-wise hospital network search which also provides details of Room Rent and Package amount Speciality-wise for respective institutions.

If you are a broker partner and are interested to explore this exciting new portal, do get in touch with your Medi Assist representative for your login credentials for MediBuddy!

Disclaimer: Data is shared/made available to brokers/decision makers only upon receiving consent from the insurer.

 

 

 

 

Make her health a priority this Mother’s Day!

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Mother’s Day is just round the corner!

It is celebrated on the 14th of May every year to honour the selfless dedication of a Mom towards her children and the entire family.

Remember when, as a child, even a small bruise would send you yelping for your Mom? Even now, the moment we are scared, the word that first comes out for most of us is “Mummy!” These little things just go to show the profound impact that Mothers have in our lives; a life which of course wouldn’t be there in the first place, if not for Mom!

Most Mothers are so busy caring for the family that they often put their own health after everyone else’s. This Mother’s Day, give back and encourage your Mother to take care of her health. If you are a Mom yourself, there is no better way to give more to your family than by taking care of your own health!

With MediBuddy Infiniti, we empower everyone to take care of their health, as per their convenience!  MediBuddy Infiniti is your curated network of outpatient services, where you can select, compare and book your preferred service from exhaustive listings of specialist doctors, trusted diagnostic centres and hospitals.

Get yourself and the women in your family introduced to MediBuddy Infiniti and choose from a wide range of outpatient services such as doctor consults, medicines, health checks and more!

Here are the services currently available on MediBuddy Infiniti:

  1. HEALTH CHECK: Comprehensive packages, at attractive rates.
  2. MEDICINES: Prescription medicines at discounted rates, home delivered.
  3. CONSULTATIONS: A specialist for your every medical need, just a click away.
  4. HOME HEALTHCARE: Superior medical care, at the comfort of your home.
  5. TELE CONSULTATION: Get in touch with a specialist over a call, at your preferred date and time, from anywhere.
  6. SECOND OPINION: Specialist doctors, to help you in your times of doubt.
  7. GENOME STUDY: Understand your health, right from the DNA level.

As a token of love to all the mothers and women in the family, we have special discounts and offers on MediBuddy Infiniti! Go ahead and check out the Offers page on MediBuddy Infiniti to browse through the special discounts available.

Log in to MediBuddy Infiniti with your MediBuddy credentials and get started!

MediBuddy, your very own Health Buddy!

Are you still using the old, tedious methods to manage your health insurance benefits? Thousands of people across the country are enjoying the comfort and convenience of MediBuddy; it is time YOU switched too!

The MediBuddy app, is a powerful self-help tool that not only helps you manage your health insurance benefits, but also helps you reduce the overall cost of healthcare for yourself and your family. It gives you access to a host of benefits related to your health insurance and wellness.

With the MediBuddy app, you can access the following convenient features anytime, anywhere, on-the-go :

  • Explore details of your Policy
  • Enrol yourself and your beneficiaries under your policy
  • Plan your hospitalization and obtain a provisional preauthorization even before the date of hospitalization through eCashless
  • Raise and manage claims online in a hassle-free way
  • Track your claims in real time
  • Locate network hospitals through a GPS based search
  • View and download e-cards on-the-go

MediBuddy also allows you to access Infiniti – your Curated Network of Outpatient Services, where you can select, compare and book your preferred outpatient service from exhaustive listings of specialist doctors, trusted diagnostic centres and hospitals.

Here are the services that you can access through Infiniti:

  • HEALTH CHECK
    Comprehensive packages, at attractive rates!
  • MEDICINES
    Prescription medicines at discounted rates, home delivered!
  • CONSULTATIONS
    A specialist for your every medical need, just a click away!
  • HOME HEALTHCARE
    Superior medical care, at the comfort of your home!
  • TELE CONSULTATION
    Consult with a specialist over phone!
  • SECOND OPINION
    Specialist doctors, to help you in your times of doubt!
  • GENOME STUDY

Understand your health, right from the genome level!

Explore these features for yourself!

Download the MediBuddy app today by clicking these links.

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Or visit www.medibuddy.in. You can also give a missed call on 1800 3010 1696 and we’ll send the download link to your phone.

 

Plan your Healthcare Costs in Advance, with MediBuddy

You wouldn’t buy a car or a laptop without comparing prices and shopping around. So, why should it be any different for something as critical as health care?

Just like with any other commodity or service, the price for quality health care can vary and depend upon various factors; the medical centre and the services offered often being the most important ones. For instance, some hospitals may charge much more than what you would expect at other locations for the same treatment. This can affect your finances, even if you have planned in advance and are insured. It therefore makes good sense to compare your options before opting to undergo treatment at a particular hospital.

While it is beneficial to know what a procedure might cost you, you may also be interested in comparing one healthcare facility with another in terms of the service offering and facilities. But while you can zero-in on your car or laptop by comparing a range of parameters through various online portals, reliable information on healthcare services and medical treatments may not always be as easily available.

With MediBuddy, the technology platform from Medi Assist, you can conveniently get insights into the expected cost of treatment at a network hospital of your choice, that too with just a couple of taps on your smartphone! Through the GPS-based network search feature on MediBuddy, not only can you search for the network hospital nearest to you along with the required speciality, but you can also discover the hospital packages available at your chosen hospital and explore the costs for various treatments and procedures.

So go ahead and lay your worries to rest! Make informed decisions on  your medical expenditure, with MediBuddy!

Yet to explore MediBuddy?  Sign up now on me.mediBuddy.in to activate your account.

Download the MediBuddy app today and experience a world of convenience at your fingertips!

Leveraging technology for planned hospitalization through eCashless

Today, anything from booking a flight, to ordering your favourite meal or a family vacation can be achieved with just a couple of taps on your smartphone. Technology has significantly redefined consumer experience, and the time is ripe to leverage technology to enable the same experience within the health benefits industry.

India’s healthcare insurance segment remains mostly an untapped market for new technologies. The current procedures for filing an insurance claim are still done manually, where patients get physical copies of reports, scan them and then upload them. This coupled with the agony of leaving your unwell relatives unattended while you wait at the hospital insurance desk make the claims procedure seem like a huge hassle. This apart, there is also a lot of anxiety about the estimated cost of treatment, availability of a preferred room type and the out-of-pocket expenses that the family would have to incur.

Third party administrators (TPAs) act as a channel between the insurer and the insured and attempt to make these crucial touch-points as customer-friendly as possible; and technology plays a significant role in realising this goal. The key to consumer satisfaction during hospitalisation lies in encouraging members to plan their hospitalisation with as much ease as possible.

With MediBuddy, the health benefits portal and app, Medi Assist is already at the forefront of a technological transformation within the health benefits industry. We are leveraging technology to help customers choose convenience over concern, with future forward offerings such as eCashless.

The eCashless feature, available on the MediBuddy app and portal, has several advantages over the regular cashless admission procedure:

  • It eliminates all wait-time associated with standing in queues at the hospital insurance desk on the day of admission to get approval for cashless admission
  • It helps you to obtain a provisional preauthorization with just a couple of clicks from the comfort of your home or office
  • eCashless gives visibility into the estimated cost of treatment ahead of the date of admission, which means that you can plan your out-of-pocket costs in advance
  • You can also choose your preferred type of room

eCashless, in essence, enables patient choice, better cost of care, green channel admission, visibility into costs and optimal use of health benefits. Explore the eCashless feature on MediBuddy today!

Stay Healthy and Safe, even at your Workplace

Have you been ignoring that backache for long?

That, unfortunately, is the story with most of us! We suffer day in and day out from seemingly common ailments that compound over-time and become full-blown diseases before we even begin to realize it. Studies have shown that, barring some cases, most diseases start out with mild yet determinable symptoms which we tend to ignore. This ignorance stems from the frantic pace of our lives, leaving us no time to spare to tend to our medical ailments, while also encouraging an unhealthy lifestyle and poor dietary choices.

Even when we do decide to consult with a specialist, there is the issue of time off from work, sometimes for multiple follow up visits with the doctor, which may not find favour with most corporate set ups.

Keeping the paucity of time in our lives into perspective, Medi Assist brings medical convenience and comfort right into your workplace – with the MediClinic, which is the Occupational Health Centre by Medi Assist.

The MediClinic provides professional medical help to employees on campus. It not only helps in administering medical services but significantly enhances employee productivity while optimizing costs on medical care.

The general services provided at the MediClinic include medical manpower in the form of doctors and nurses for the primary care of onsite injuries, ambulance and life support services for advanced care, medicines and equipment, bio-medical waste management and internal audits.

The MediClinic is also equipped with the MediClinic software, which allows our personnel to capture valuable data such as walk-in details and medicines prescribed to the patient. Employees can also access the information pertaining to these walk-ins on MediBuddy which can be accessed either from the portal or app.

So go ahead, get your workplace equipped with the MediClinic, and experience professional medical care right in your campus!

MediBuddy and Uber get you to your closest Network Hospital in a jiffy!

The powerful GPS based network hospital search feature has proven to be of great convenience to the users of MediBuddy! It is aptly addressing the need for searching for the closest hospital that falls within the insurer network.

With an enhancement of the network search feature, we have made it even more convenient for you to reach your network hospital destination quickly and easily – along with searching for your nearest hospital, you can now also book an Uber cab from within the app!

And that’s not all! Through the network search feature, you can also discover the hospital packages available at your chosen hospital and explore the cost for various treatments and procedures to get an idea of the estimated cost of treatment. What’s more, here you can also intimate eCashless and check the availability of doctors.

Here is how you can use the network search feature:

  • Login to MediBuddy with your credentials
  • Go to ‘Network hospitals’
  • Look for network hospitals in the vicinity by using a GPS based search
  • Choose your preferred hospital
  • Click ‘View Hospital Profile’ to view the hospital packages and cost of various treatments and procedures
  • Look for the button at the bottom of the screen showing details of your closest Uber cab with estimated time of arrival and price.
  • Click this button to automatically navigate to the Uber app. The pickup and drop locations are picked up automatically by the system.
  • Confirm the booking.

Once you click the ‘Confirm’ button, your Uber cab will arrive at your pick-up location at the estimated time of arrival and take you to your chosen network hospital.

So, the next time you have an emergency, you can act quickly and with confidence! Find a network hospital closest to you and get your loved ones immediate medical attention.

Yet to explore MediBuddy?  Sign up now on me.mediBuddy.in to activate your account.

Download the MediBuddy app today and experience a world of convenience at your fingertips!

 

Electronic Health Records – The Smart Choice

The human body functions in mysterious ways, and often chooses to malfunction when you are least prepared! Picture a time when you were at work and felt the need to see a doctor immediately; you wouldn’t have the time or energy to go all the way back home to pick up any test reports or previous medical records. In such a situation, wouldn’t it be great if you could maintain a repository of all your important documents at one place, online, which you could access from anytime, anywhere, on the move?

With the Online Repository on MediBuddy, you are able to do just that, and much more! You can upload your prescriptions, test reports and other related medical records onto the repository and get 24×7 access to your Electronic Health Records from wherever you are! You also have the added advantage of never misplacing another important document again!

How does it work on MediBuddy?

  • Visit portal.medibuddy.in and sign into your account.
  • Click the ‘Records’ tile
  • Take individual pictures of each of your medical records and upload them onto the secured digital repository.
  • Access your records anytime, anywhere from the MediBuddy portal or app

Switch to a smart way of maintaining your health records.
Sign up now if you still haven’t activated your account on MediBuddy and download the MediBuddy app today!