Network Hospital Search Made Easy

Deepa is pregnant and she has just completed her first trimester. Being a smart woman, she knows which doctor she should consult during her pregnancy, what diet she should follow, what exercises she should do, and where she should get her scans done during her pregnancy. She has even planned her delivery in advance. She knows that the best place to get admitted for her delivery is a network hospital covered under her insurer, as she has the option of availing cashless hospitalization and she has fewer out-of-pocket expenses to worry about. However, she has one problem – how to find out which hospital is covered under her insurer in her city?

Deepa’s husband Kiran has a simple solution for this dilemma. Being a Medi Assist customer, he is aware of the network hospital search feature available to him. Medi Assist’s network hospital search feature allows him to search all hospitals within their city, closest to their location. What’s more?  He can also filter his search based on the insurer and the specialty he is looking for. This helps him zero in on the closest hospital to their location, where Kiran can get his wife admitted when the time of hospitalization arrives.

Now Deepa can rest assured knowing that she doesn’t have to worry about finding out where she can get cashless admission for her delivery.

You too can find out your network hospital through Medi Assist’s network hospital search. Watch the video to know how.

The Changing Face of TPAs

Prashant-JhaveriPrashant Jhaveri, Head, Products and Strategy, Medi Assist Healthcare Services, was recently interviewed by Healthcare Radius, a healthcare magazine for Indian healthcare professionals. Discussing about changing face of health insurance third party administrators (TPA), this is what he had to say:

“TPAs are an integral part of the rapidly evolving healthcare ecosystem – they are the bridge between insurance companies, hospitals and their customers, facilitating seamless access to cashless health insurance benefits. Going by the observable trends in the Indian healthcare industry, the role of TPAs is only going to widen in the years to come. TPAs play the unique role of an aggregator in the industry; they empanel hospitals into their network to enable cashless hospitalization for their members. TPAs bring insurance companies, hospitals, ambulatory healthcare service providers, pharmacies, corporates, and individuals together, and as the single point of contact for all of them, they manage a wide web of interactions seamlessly.

TPAs that can aggregate a wide spectrum of service providers will be in a position to attract many more consumers of healthcare. Service providers are also more willing to partner with TPAs that have a wide customer-base in a bid to reach out to a larger segment of the market”.

To read the complete article, click the following link:

Save on Your Maternity Costs With eCashless

Nina was overjoyed when she learnt that she was going to have a baby. At night, she lay awake dreaming of the endless cuddles, the cute little outfits and the warm feel of her new-born as she would hold it. But she realized that preparing for motherhood also meant numerous visits to her gynaecologist, tests, scans and the delivery itself; resulting in medical expenses for which she must plan today.

The wise girl that Nina is, she promptly realizes that her health insurance policy has a maternity cover that she can utilize, and make her expenses completely cashless. However, she does not want to exhaust her insured amount; whatever money she saves could get utilized for her baby, should the need arise.

With ample time on her hands, she decides to plan her maternity expenses the eCashless way through MediBuddy! Not only does she get full visibility in advance into the expenses that she will incur, but she also gets to avail provisional preauthorization at her chosen network hospital!

Here is how she did it:

  • She clicked the E-card tile on the MediBuddy mobile app/online portal to download her E-Card.
  • She then clicked the eCashless tile on MediBuddy
  • She searched for the hospitals within her insurer network and filters them by location, specialities, amenities, room types, packages etc., and picks the one that matches her needs
  • She entered the details of her impending hospitalization and sent intimation 48 hours ahead of admission.
  • She received a secure passcode confirming her provisional preauthorization.
  • On the day of admission, she presented her secured pass-code, Medi Assist E-card and photo ID card at the hospital and got green-channeled into the room of her choice!

Nina had a bonny baby and she was completely worry-free throughout her pregnancy, thanks to her smart planning.

Be smart like Nina, book eCashless from the comfort of your home and save on your maternity expenses!

Save Time on Your Hospitalization with eCashless

ecashless-medibuddy-2Time is of paramount importance when it comes to hospital admission. The prospect of going through the apparently time-consuming process of claims registration or obtaining pre-authorization for cashless hospitalization can seem to be a daunting task for a person who is already in the throes of a potential hospitalization.

Pre-authorization at the time of hospitalization always leads to a few tense moments. Besides leading to anxiousness about the estimated cost of treatment, the out-of-pocket expenses and availability of a preferred room type, family members also have to leave their unwell relatives unattended and wait at the insurance desk to get an approval for their pre-authorization for cashless treatment.

Medi Assist’s eCashless provides you a truly seamless cashless experience. It reduces wait time for pre-authorization at the hospital by as much as 90%. Patients can request a provisional pre-authorization from a laptop or mobile app, choose their preferred room type and get green channeled into their room on the date of admission. These go a long way in improving patient’s experience at the time of hospitalization.

Here is a testimonial from Sameer Lalani who recently opted for eCashless for his mother’s treatment. Here is what he had to say:

“Below is my experience post using the application:
• User-friendly application – Right from viewing the list of hospital to download the E-Card
• Hassle free (No run around required with the TPA in the hospital)
• Less paperwork though does not compromise on the documentation process
• Reduced turnaround time as compared to approaching the TPA
• Regular SMS intimation informing the timeline for processing any request…

…The support provided by Medi Assist (Represented by Dr. Vishal) was amazing and has changed the perception in regards to the TPA’s”.